Supplier Portal Transformation

AI Workbench

AI-powered capabilities running on live portal data — schedules, receipts, rejections, payments and documents — delivering 60-90% efficiency gains with full visibility.

AI use cases live

of 13 planned

Efficiency gains

60-90%

across covered flows

Operational visibility

100%

schedules & documents

Supplier issue resolution assistant

Use case 03 · text and voice, 24×7 on live portal data

Why is invoice INV-88231 still pending?

INV-88231 (PO 4500128842, Tirupati Toolcraft Pvt Ltd) is held on a quantity mismatch: invoice claims 8,600 PC, ASN and GRN-778260 record 1,800 PC received. Variance -4.6%. Submit a credit note or a revised invoice for the received quantity and it clears the same day.

Any schedules I still need to confirm this week?

Two: HF-7712-04 for W34 (2,200 planned, 1,800 confirmed) and HF-2245-18 for W36 (20 planned, unconfirmed — now overdue). Confirming both today keeps your response rate above 90%.

Case 01

Material Schedule Review & Confirmation

Continuously tracks schedules pushed to the portal, summarises daily and weekly changes, flags deviations and nudges suppliers to confirm.

100% schedule visibility
60% faster confirmation
Fewer missed deliveries

Case 02

Invoice Accuracy & Reconciliation

Scans invoice PDFs and cross-verifies invoice number, PO, material, quantity, rate, GST and total against ASN and delivery records.

100% validation at supplier end
Mismatches caught pre-submission
70-80% less manual checking

Case 03

Supplier Issue Resolution Assistant

Conversational assistant on live portal data — receipts, rejections, payments, TDS — answering supplier queries in text and voice.

Instant query resolution
24×7 self-service
80% fewer helpdesk tickets

Case 04

Rejection & CAPA Collaboration

Generates CAPA summaries from rejection notices, proposes corrective actions, tracks closure timelines and routes QA approvals.

40% faster CAPA closure
End-to-end traceability
Stronger quality governance

Case 05

Document & Certificate Compliance

Extracts expiry dates from COA, COC and calibration reports and alerts suppliers and QA well before documents lapse.

100% document compliance
Zero overdue renewals
Audit-ready trail

Case 06

Supplier Performance Insights

Consolidates OTIF, CAPA closures, rejections and payment trends into conversational insights with clear areas to improve.

Transparent performance view
Actionable improvement cues
Shared accountability